How can I print my tickets?
This article contains the description of printing tickets which were ordered using the webshop www.seetickets.com/ch.
Instructions on how to print tickets, which were purchased in the webshop www.starticket.ch
can be found here
Once an order has been completed correctly, you will receive an email with a link. Click on the link to print the tickets or save them on your smartphone. If you have not received an email, please wait for about 20 minutes as delivery of the tickets may be delayed. Do not forget to check your spam folder.
Unfortunately, at the moment it is not possible to save the tickets to the wallet. However, you have the possibility to save the tickets as a PDF on your smartphone. When showing the tickets, make sure that the screen brightness is set to the highest level.
I did not receive a confirmation email and it is not in the spam folder either
If you did not receive an email, you may print the tickets at any time from the customer service area
. Enter the order number (reference number) and zip code, phone number or email address in the corresponding fields. A page will open with the order details and the option to download the order.
I don't know my order number or my order is not found
If you do not remember information such as the order number, or no order is found, you have the option to have an overview of all orders sent to you. Scroll down in the customer service area
and enter the email address you provided when placing your order.
What do I do if I have lost the tickets or can no longer find them?
You can print out the tickets at any time via our customer service area. In the customer service area, enter the order number (reference number) and the zip code, phone number or email address in the corresponding fields. A page will open with the ...
How do I place an order?
This article involves the placement of an order in the webshop www.seetickets.com/ch. If you have a question about our webshop www.starticket.ch, please click here. For more information about our webshop www.seetickets.com/ch, click here. In the ...
Why can't I find the tickets in my See Tickets account?
In the first phase, See Tickets accounts are not yet transferred to the webshop www.seetickets.com/ch. For this reason, it is not necessary to register when purchasing tickets via the ticket shop www.seetickets.com/ch. If you have logged into your ...
What does the ticket protection include?
Ticket protection from Allianz Assistance refunds the cost of tickets you have bought should you suffer from an accident, illness, etc. You are also covered against theft at the event. You can consult the GTC here. If you are unable to attend an ...
How can I cancel or change my order?
Completed orders are excluded from exchange or return. For this reason, subsequent changes or cancellations are not possible. An exception is the cancellation of an event without replacement. Further information on cancelled events can be found here. ...