How can I print my tickets?

How can I print my tickets?

This article contains the description of printing tickets which were ordered using the webshop Instructions on how to print tickets, which were purchased in the webshop can be found here
Once an order has been completed correctly, you will receive an email with a link. Click on the link to print the tickets or save them on your smartphone. If you have not received an email, please wait for about 20 minutes as delivery of the tickets may be delayed. Do not forget to check your spam folder. 
Unfortunately, at the moment it is not possible to save the tickets to the wallet. However, you have the possibility to save the tickets as a PDF on your smartphone. When showing the tickets, make sure that the screen brightness is set to the highest level. 

I did not receive a confirmation email and it is not in the spam folder either

If you did not receive an email, you may print the tickets at any time from the customer service area. Enter the order number (reference number) and zip code, phone number or email address in the corresponding fields. A page will open with the order details and the option to download the order.

I don't know my order number or my order is not found

If you do not remember information such as the order number, or no order is found, you have the option to have an overview of all orders sent to you. Scroll down in the customer service area and enter the email address you provided when placing your order. 

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