How can I print my tickets?

This article contains the description of printing tickets which were ordered using the webshop www.seetickets.com/ch. Instructions on how to print tickets, which were purchased in the webshop www.starticket.ch can be found here.

As soon as an order has been correctly completed, you will receive confirmation by e-mail. If the event takes place within 24 hours of the order, the tickets are in PDF format in the enclosure of this message. If the event takes place in more than 24 hours, click on the link to print the tickets or save them on your smartphone. If you have not received an email, please wait for about 20 minutes as there may be a delay in sending the tickets. Do not forget to check your spam folder.

Download tickets to your Wallet

Please access your account via this link on your smartphone or tablet. The button "Add to Apple Wallet" will then appear. Once you have clicked on the button, the number of tickets will appear as links. Click on them so that the tickets are automatically transferred to the Wallet. The language of the tickets always corresponds to the language used when booking in the webshop. Use any Wallet app (available in the Google Play Store) with an Android device.

I did not receive a confirmation email and it is not in the spam folder either

If you did not receive an email, you may print the tickets at any time from the customer service area. Enter the order number (reference number) and zip code, phone number or email address in the corresponding fields. A page will open with the order details and the option to download the order.

I don't know my order number or my order is not found

If you do not remember information such as the order number, or no order is found, you have the option to have an overview of all orders sent to you. Scroll down in the customer service area and enter the email address you provided when placing your order.