What does the ticket protection include?
With ticket protection, you will be reimbursed the cost of the tickets purchased if you are unable to attend due to an insured event such as an accident or illness. You also benefit from theft protection at the event. See Tickets currently works with two different insurance companies, which will reimburse you in the event of a claim. The date of your order is decisive.
You can view the GTC
here (for orders up to 01.07.2025)
You can view the GTC
here (for orders from 01.07.2025)
If you are unable to attend an event due to an insured event and wish to file a claim, please use the corresponding link:
Please note that it is the insurance company and not See Tickets that decides on any refunds. It is therefore necessary to contact the insurance company in all cases.
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What fees are charged?
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How can I print my tickets?
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